Medical Office Assistant: Scheduling, Billing and Care Support

Lifepoint Health; North Carolina; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO/ Paid time off

Tuition assistance and 401(k) matching

Wellness programs and preventive care

Professional development opportunities

Job summary

Swain Community Hospital, part of Lifepoint Health, seeks a Medical Office Assistant to support daily clinic operations, including patient scheduling, registration, records management, billing, and general administrative tasks. You will aid healthcare providers, maintain exam rooms and supplies, and help ensure a safe, welcoming environment for patients and staff.

The role emphasizes organized workflow, confidentiality, and collaboration with clinicians to deliver high-quality patient care

Qualifications

• Basic computer proficiency with experience using office software.
• Experience handling patient information with confidentiality and privacy.
• Familiarity with EMR systems and scheduling workflows preferred.

Responsibilities

• Register and schedule patients, coordinate referrals and maintain patient flow.
• Maintain accurate patient records in the EMR with confidentiality.
• Greet patients and route inquiries to the appropriate staff.
• Prepare and maintain clinical examination rooms and medical supplies.
• Support providers with orders and informed consent processes.
• Post charges, collect copayments and assist with billing tasks.
• Assist with end-of-day reconciliation and deposits.
• Perform clerical duties and monitor supply levels for patient safety.

Skills

Computer proficiency

EMR systems familiarity

Scheduling software

Data confidentiality

Education

High school diploma or equivalent

Tools

Electronic medical record systems

Scheduling software

Job description

Swain Community Hospital, part of Lifepoint Health, seeks a Medical Office Assistant to support daily clinic operations, including patient scheduling, registration, records management, billing, and general administrative tasks. You will aid healthcare providers, maintain exam rooms and supplies, and help ensure a safe, welcoming environment for patients and staff.

The role emphasizes organized workflow, confidentiality, and collaboration with clinicians to deliver high-quality patient care