Clinic Operations Assistant: Patient Care & Admin

Lifepoint Health; Bryson City (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO and paid leave

Tuition assistance & 401(k)

Mental health & wellness programs

Career development opportunities

Job summary

Swain Community Hospital, part of Lifepoint Health, is seeking a Medical Office Assistant to support daily clinic operations including patient scheduling, registration, records management, billing, and administrative tasks. The role involves assisting providers, maintaining exam rooms and supplies, and fostering a welcoming patient environment.

Ideal candidates will have a high school diploma or equivalent, healthcare experience preferred, and strong organizational and communication skills.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting preferred.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidential patient records with accuracy.
• Proficiency with computer applications and EMR systems.

Responsibilities

• Register and schedule patients; coordinate appointments and referrals.
• Maintain accurate patient information in the EMR with confidentiality.
• Greet patients; answer calls; respond to routine inquiries.
• Prepare and maintain examination rooms, equipment and supplies.
• Review orders and obtain informed consent per policy.
• Post charges, process payments, and assist with billing tasks.
• Support end-of-day reconciliation and deposits.
• Perform general clerical duties and ensure compliance with safety and privacy policies.

Skills

Patient registration

Scheduling

Records management

Communication

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Tools

Electronic medical record (EMR) systems

Scheduling software

Job description

Swain Community Hospital, part of Lifepoint Health, is seeking a Medical Office Assistant to support daily clinic operations including patient scheduling, registration, records management, billing, and administrative tasks. The role involves assisting providers, maintaining exam rooms and supplies, and fostering a welcoming patient environment.

Ideal candidates will have a high school diploma or equivalent, healthcare experience preferred, and strong organizational and communication skills.