Medical Office Assistant – Patient Services

Lexington Health, Inc.; Swansea (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day ONE medical, dental and life

FSAs

403(b) match plan day one

Employer paid life insurance

Supplemental life insurance

Adoption assistance

Short-term & long-term disability

Student loan forgiveness

Job summary

Lexington Health Swansea is seeking an Administrative Assistant to support patients, visitors, providers and office staff with a courteous and efficient approach. You will help maintain patient flow and act as an office liaison as needed.

The role requires a High School Diploma or equivalent and at least 6 months of related experience in administrative support and customer service activities. Training or substitution options are noted in the job description.

Qualifications

• High School Diploma or Equivalent required.
• Minimum 6 months in related field involving administrative support and customer service activities.
• Experience may substitute for a Medical Office Administrative Assistant certificate program.

Responsibilities

• Maintain positive attitude and coordinate with patients, visitors, providers and staff.
• Handle phone, correspondence and in-person inquiries with tact.
• Schedule referrals, appointments and procedures; assist with hospital admissions.
• Manage medical records including documentation, forms, and electronic chart maintenance.

Skills

Customer service

Administrative support

Phone etiquette

Education

High School Diploma or Equivalent

Job description

Lexington Health Swansea is seeking an Administrative Assistant to support patients, visitors, providers and office staff with a courteous and efficient approach. You will help maintain patient flow and act as an office liaison as needed.

The role requires a High School Diploma or equivalent and at least 6 months of related experience in administrative support and customer service activities. Training or substitution options are noted in the job description.