Medical Office Assistant - Patient Registration & Care

Southern Ohio Medical Center; Portsmouth (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with quarterly market 

Bonus eligibility

Retirement plan contributions (403b /)

Medical, dental, and vision coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off and sick days

Life insurance and disability coverage

Tuition and certification assistance

Gym membership discounts

Employee discounts

Job summary

Southern Ohio Medical Center is seeking a Medical Office Assistant to support the Medical Staff Services department in Portsmouth, OH. The role focuses on patient registration, pre-certification, appointment scheduling, and insurance verification, ensuring accurate demographics and up-to-date insurance information.

Strong communication with staff and physicians is essential. Primary duties include handling patient payments, referrals, and coordination with the billing team to resolve issues,

Qualifications

• High School Diploma or equivalent required.
• BLS within 90 days of hire required.
• Medical office and computer experience preferred.

Responsibilities

• Performs routine patient registration including updating information and insurance details.
• Verifies insurance eligibility and collects patient information for registration forms.
• Demonstrates thorough knowledge of computer fields and insurance screens.
• Answers multi-line phones and schedules appointments.
• Collects patient payments and maintains a balanced cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Registers new patients from referrals and coordinates with providers.
• Verifies insurance benefits and obtains proper authorization for procedures.
• Registers inpatients from billing census sheets.
• Collaborates with Physician Billing to resolve issues.
• Assists in coordinating patient care with the health care team.

Education

High School Diploma or equivalent

Tools

BLS within 90 days

Job description

Southern Ohio Medical Center is seeking a Medical Office Assistant to support the Medical Staff Services department in Portsmouth, OH. The role focuses on patient registration, pre-certification, appointment scheduling, and insurance verification, ensuring accurate demographics and up-to-date insurance information.

Strong communication with staff and physicians is essential. Primary duties include handling patient payments, referrals, and coordination with the billing team to resolve issues,