Urology Medical Office Assistant - Patient Registration

Southern Ohio Medical Center; Portsmouth (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Retirement plan 403(b) (employer match

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off and sick days

Life insurance and disability coverage

Tuition and certification assistance

Gym membership discounts

Job summary

Southern Ohio Medical Center in Portsmouth, OH is seeking a Medical Office Assistant for the Urology Associates to perform clerical duties, manage patient registrations, verify insurance, and coordinate appointments. You will handle phones, collect payments, and support care coordination with the health care team.

The role requires a high school diploma, BLS within 90 days, and preferred medical office experience. Full-time, 40 hrs/week with comprehensive SOMC benefits is offered.

Qualifications

• High School Diploma or successful completion of an equivalent High School Exam Required
• BLS within 90 days of hire required.
• Medical office and computer experience preferred.

Responsibilities

• Performs routine registration of patient—ensuring patient information is updated including address changes and insurance updates.
• Verifies insurance eligibility by obtaining copies of patients' insurance cards—ensuring the accuracy of the registration forms.
• Demonstrates a thorough knowledge of all computer fields (i.e., demographics, insurance screen, etc.), and insurance companies.
• Answers multi-line phones and schedules appointments.
• Collects patient payments and maintains a balanced cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Registers new patients from referrals and contacts patients' referring providers with appointment.
• Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.
• Registers inpatients from billing census sheets.
• Collaborates with the Physician Billing Department to resolve billing issues.
• Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.

Skills

Customer service

Phone handling

Accurate data entry

Education

High School Diploma or equivalent

BLS within 90 days

Job description

Southern Ohio Medical Center in Portsmouth, OH is seeking a Medical Office Assistant for the Urology Associates to perform clerical duties, manage patient registrations, verify insurance, and coordinate appointments. You will handle phones, collect payments, and support care coordination with the health care team.

The role requires a high school diploma, BLS within 90 days, and preferred medical office experience. Full-time, 40 hrs/week with comprehensive SOMC benefits is offered.