Medical Office Assistant & Patient Concierge

North-American-Medical-Associates; Newark (DE); On-site; USD 21,000 - 28,000; Full time

Job summary

North American Medical Associates in Newark, DE is hiring a Medical Office Assistant to support clinical and front office operations. You will escort patients, collect specimens, record vital signs, manage medications under supervision, and ensure a smooth patient flow.

The ideal candidate holds a current Medical Assistant certificate from an accredited program (NJ/PA/DE), CPR, strong customer service, and excellent communication. Travel between offices may be required.

Qualifications

• Certificate from an accredited Medical Assistant program (NJ/PA/DE).
• CPR certification required.
• 2+ years healthcare experience preferred.
• High professionalism and communication skills.
• Inventory management experience preferred.

Responsibilities

• Escort patients to exam rooms.
• Collect urine specimens and process per guidelines.
• Record vital signs and medical history at each visit.
• Medication reconciliation in EMR.
• Communicate patient status to providers via EMR.
• Assist providers with minor procedures.
• Collect and update patient history and records.
• Prepare and stock examination rooms.
• Front office tasks: answer calls and greet patients.
• Assist office manager with inventory and orders.
• Administer medications under supervision.
• Prepare equipment for sterilization.
• Maintain patient confidentiality and HIPAA compliance.
• Provide excellent customer service in all situations.
• Travel between offices for cross-coverage as needed.

Skills

Customer service

Communication skills

Inventory management

Professionalism

Education

Medical Assistant certificate

Tools

EMR

Job description

North American Medical Associates in Newark, DE is hiring a Medical Office Assistant to support clinical and front office operations. You will escort patients, collect specimens, record vital signs, manage medications under supervision, and ensure a smooth patient flow.

The ideal candidate holds a current Medical Assistant certificate from an accredited program (NJ/PA/DE), CPR, strong customer service, and excellent communication. Travel between offices may be required.