Medical Front Office & Patient Access Specialist

NATIVE HEALTH; Phoenix (AZ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Retirement matching

Paid holidays

Tuition reimbursement

Employee recognition

Job summary

NATIVE HEALTH seeks a Medical Front Office Receptionist to deliver outstanding patient-centered front office support at our clinics in Arizona. You will greet patients, answer calls, schedule appointments, verify AHCCCS eligibility, collect payments, and maintain accurate records to ensure smooth patient flow.

The role requires strong customer service, eligibility knowledge, and proficiency with Microsoft Office.

Qualifications

• High school diploma required.
• Minimum of three years of experience in customer service, patient registration, or direct care medical experience.
• Bilingual in Spanish is preferred.

Responsibilities

• Provide excellent customer service to visitors, patients, and staff in person and over the phone.
• Manage patient registration and insurance eligibility.
• Connect uninsured/underinsured patients with enrollment services.
• Manage medical appointments and provider schedules.
• Collect and process payments from patients.
• Support the organization as needed.

Skills

Customer service

Insurance verification

Communication

Office procedures

EHR experience

Positive attitude

Team collaboration

Education

High school diploma

Tools

Nextgen EHR

Microsoft Office

Job description

NATIVE HEALTH seeks a Medical Front Office Receptionist to deliver outstanding patient-centered front office support at our clinics in Arizona. You will greet patients, answer calls, schedule appointments, verify AHCCCS eligibility, collect payments, and maintain accurate records to ensure smooth patient flow.

The role requires strong customer service, eligibility knowledge, and proficiency with Microsoft Office.