Medical Office Assistant - Neighbors West Ashley(MCP)-4

Medical University Hospital Authority (MUHA); South Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

The Medical University of South Carolina’s MCP front desk team handles patient access, scheduling, and payments at the clinic. This role requires strong customer service and clerical skills to ensure smooth daily operations within the rural health network.

Duties include triage support, billing assistance, and coordination with interpreters and departments to maintain accurate records and timely patient flow.

Qualifications

• High school diploma or equivalency plus one year of patient care experience in a health care facility.
• Certified Nursing Assistant or Nursing Assistant course completed.
• EMT or Paramedic certification; or Bachelor's degree.

Responsibilities

• Provide administrative coverage at the front desk of the Clinic.
• Monitor the clinic appointment line and schedule appointments.
• Answer multiline telephones and collect payments for clinical services.
• Complete client registration and documentation; schedule interpreters.
• Retrieve billing charges and assist with billing/collections.
• Coordinate daily clinic preparation, patient check-in/out, and referrals management.

Education

High school diploma or equivalent plus 1 year of patient care experience

CNA or Nursing Assistant course

EMT or Paramedic certification

Bachelor's degree

Tools

Hospital information systems

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

• MUSC Community Physicians (MCP)

Worker Type

• Employee

Worker Sub-Type

• Regular

Cost Center

• CC005454 MCP - Neighbors Pediatrics West Ashley

Pay Rate Type

• Hourly

Pay Grade

• Health-21

Scheduled Weekly Hours

• 40

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor's degree.

Required Licensure, Certifications, Registrations

N/A

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Equal Opportunity Employer

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

E-Verify

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees