Medical Office Assistant - Neighbors West Ashley(MCP)-4

MUSC; Orleans Estates (SC); On-site; USD 19,000 - 29,000; Full time

Job summary

MUSC Community Physicians (MCP) is part of the Medical University of South Carolina. This role provides front desk coverage at the clinic, manages the appointment line, schedules patients, handles registrations, and processes payments.

The position supports scheduling interpreters, billing, and daily clinic preparation to ensure smooth operations. The role requires a high school diploma or equivalent, with 1 year of patient care or related experience, and may include CNA/MA training or EMT

Qualifications

• Front desk skills including scheduling and patient registration.
• Experience with telephone triage and handling multiple lines.
• Familiarity with billing, payments, and cash handling.

Responsibilities

• Provide front desk coverage for MCP clinics.
• Schedule appointments and manage patient flow.
• Answer multiline calls and assist with registrations and billing.

Skills

Customer service

Telephone etiquette

Scheduling

Education

High school diploma or equivalency

Certified Nursing Assistant

Bachelor’s degree

Tools

Hospital information systems

Word processing

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005454 MCP - Neighbors Pediatrics West Ashley

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience:

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT orParamedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations:

N/A

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees