Medical Office Assistant

MUSC Health; Beaufort (SC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health, dental, vision, and life insur

Employer Sponsored Retirement Plan

Paid time off and extended sick leave

Paid Parental Leave

Disability insurance plan options

Continuous professional and clinical训练

Competitive pay

Annual Merit Increase

Wellbeing resources

Tuition Reimbursement

Employee perks and discounts

Employee referral program

Flexible schedule options

Certification incentive program

Job summary

MUSC Community Physicians (MCP) is part of the Medical University of South Carolina, serving patients in SC. The position focuses on creating patient profiles, charge entry, and front desk coverage including scheduling appointments and managing the clinic line.

Responsibilities include registration, telephone triage, billing, collections, and coordinating interpreters as needed. A high school diploma and healthcare experience are required, with various clinical credentials considered

Qualifications

• High school diploma or GED required; relevant healthcare experience preferred.
• CNA, NAA course, EMT/Paramedic certs or Bachelor's degree may substitute for experience.
• Experience with hospital information systems or medical office billing beneficial.

Responsibilities

• Schedule patient appointments and manage clinic calendar.
• Register patients and handle check-in/out processes.
• Answer multi-line phone lines and triage calls.
• Handle billing, collections and cash management.
• Prepare daily clinic workflow and coordinate referrals and interpreters.

Skills

Customer service

Multi-line telephone handling

Front desk coordination

Cash handling

Education

High school diploma or GED

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor’s degree

Tools

Hospital information systems

Word processing

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

The main responsibility for this position will be creating patient profiles in the computer system and charge entry.

This position will also provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems; answer multiline telephones; take payments from clients for clinical services, complete client registration, and documentation, schedule interpreters for clients.

Entity

MUSC Community Physicians (MCP)

Worker Type

Contingent Worker

Worker Sub-Type

Emeritus

Cost Center

CC004931 MCP - Beaufort Vascular Surgery

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Perform other job-related duties as assigned

Minimum Education And Experience

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations:

N/A

Benefits

Additional Job Description:

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) (Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions).

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees