Medical Office Assistant - Neighbors (MCP) 5

MUSC Children's Health; Charleston (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

Employer-sponsored retirement plan

Paid time off

Tuition reimbursement

Employee perks and discounts

Flexible schedule options

Job summary

MUSC Children's Health in Charleston, SC, is seeking a front desk administrator to support patient care and manage operations. Responsibilities include scheduling, client registration, billing, and effective communication with clients.

A successful candidate will have a high school diploma, relevant certifications, and experience in a healthcare setting. Benefits include insurance, retirement plans, paid time off, and opportunities for training and advancement.

Qualifications

• High school diploma or equivalent plus one year of patient care experience in a health care facility.
• Must be a Certified Nursing Assistant, or have completed a Nursing or Medical Assistant course.
• EMT or Paramedic certification preferred.
• A Bachelor’s degree is advantageous.

Responsibilities

• Provide front desk administrative coverage and monitor appointment line.
• Schedule appointments for clients and handle billing charges.
• Operate the office efficiently: scheduling, registration, billing.
• Coordinate daily clinic preparation activities.
• Manage customer service and referrals.

Skills

Patient care experience

Administrative skills

Customer service

Education

High school diploma or equivalency

Certified Nursing Assistant certification

EMT or Paramedic certification

Bachelor’s degree

Job description

Job Overview

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Responsibilities

• Provide front desk administrative coverage: monitor appointment line, schedule appointments for clients from outside medical, hospital, correctional systems, answer multiline telephones, take payments, complete client registration and documentation.
• Schedule interpreters for clients and retrieve billing charges.
• Operate the physician medical office efficiently: scheduling, patient registration, telephone triage, medical records, billing, collections.
• Coordinate and participate in daily clinic preparation: patient identification, check‑in/out, charge posting, cash management, and appointment scheduling.
• Handle customer service, message distribution, ancillary scheduling, and referrals management.

Qualifications

• High school diploma or equivalency plus one year of patient care experience in a health care facility;
• Certified Nursing Assistant, or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training;
• EMT or Paramedic certification;
• A Bachelor’s degree.

Benefits

• Health, dental, vision, and life insurance
• Employer-sponsored retirement plan
• Paid time off and extended sick leave
• Paid parental leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual merit increase
• Wellbeing resources
• Tuition reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

EEO and E‑Verify Statement

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees