Medical Office Assistant - (MCP)

MUSC Health; Charleston (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employer Sponsored Retirement Plan

Paid time off

Competitive pay

Tuition Reimbursement

Job summary

MUSC Health in Charleston, SC is seeking a dedicated individual to provide administrative and patient care support. This role involves managing appointments, patient registration, and ensuring efficient clinic operations. Candidates should have a high school diploma or equivalent and at least one year of relevant experience.

Join a supportive team that values employee well-being, offering comprehensive benefits such as health insurance, retirement plans, and paid parental leave.

Qualifications

• One year of patient care experience in a health care facility required.
• Ability to handle administrative tasks effectively.
• Completion of a Nursing Assistant or Medical Assistant course is a plus.

Responsibilities

• Provide administrative coverage at front desk.
• Schedule appointments and coordinate daily clinic operations.
• Manage patient registration and billing.

Skills

Patient care experience

Customer service skills

Multitasking

Education

High school diploma or equivalent

Certified Nursing Assistant

Bachelor’s degree

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Responsibilities

• Provide administrative coverage at front desk including monitoring the clinic appointment line, scheduling appointments for clients from outside medical, hospital, correction systems, answering multiline telephones, taking payments, completing client registration and documentation, scheduling interpreters, retrieving billing charges.
• To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Education and Experience

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

N/A

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

Ability to perform job functions while standing and sitting, walking, climbing stairs, working from elevated areas, confined spaces, kneeling positions, bending, squatting, gross motor activities with fingers and hands, firm grasping, reaching overhead, repetitive hand/wrist/elbow/shoulder motions, balance and coordination, various lifting capacities, vision and hearing acuity, handle stressful situations, work rotating shifts and overtime, work latex safe environment, maintain sensory functions, respiratory qualifications.

Equal Opportunity

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

E-Verify

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click http://www.uscis.gov/e-verify/employees.