Medical Office Assistant (MCP)

MUSC Health; Florence (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employer Sponsored Retirement Plan

Paid time off

Tuition Reimbursement

Flexible schedule options

Job summary

A healthcare provider in South Carolina is seeking an administrative staff member for front desk operations. Responsibilities include scheduling appointments, patient registration, and managing multi-line telephones. Candidates should possess a high school diploma and some patient care experience. The role comes with various health benefits, competitive pay, and opportunities for professional training.

Qualifications

• 1 year of patient care experience in a healthcare facility.
• OR successful completion of a Nursing Assistant course.
• Ability to coordinate various duties in a medical office.

Responsibilities

• Provide efficient operations of the physician medical office.
• Coordinate daily clinic preparation and patient check-in/out.
• Perform customer service and manage referrals.

Skills

Patient care experience

Customer service

Scheduling appointments

Education

High school diploma or equivalency

Certified Nursing Assistant

Bachelor's degree

Job description

Overview

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. This position provides administrative coverage at the front desk of the Clinic, including monitoring the clinic appointment line, scheduling appointments for clients from outside medical, hospital, and correction systems, answering multi‑line telephones, taking payments for clinical services, completing client registration and documentation, scheduling interpreters, and retrieving billing charges.

Responsibilities

• Provide constant and efficient operations of the physician medical office, including scheduling, patient registration, telephone triage, medical records, billing, and collections.
• Coordinate and participate in a variety of duties associated with the daily clinic preparation process, patient identification, patient check‑in/out, charge posting, cash management and patient appointment scheduling.
• Perform customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

• Ability to perform job functions while standing and sitting, walking, climbing stairs, working from elevated or confined spaces and kneeling.
• Ability to bend, twist at the waist, squat, lift and carry up to 50 lbs. unassisted, and lift from 36" to overhead up to 25 lbs.
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders, use lower extremities for balance and coordination, and reach in all directions.
• Ability to maintain hearing and vision acuity, perform gross and fine motor tasks, and work rotating shifts and overtime as required.
• Ability to work in a latex safe environment and to be qualified physically for respirator use as required.

EEO Statement

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees