Medical Office Assistant I

Family Health Care; Baldwin Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Family Health Care is seeking a friendly front desk associate to be the first point of contact for patients and visitors. You will help organize patient flow and ensure a positive experience while coordinating appointments and communicating clearly with the care team.

The role requires a high school diploma or GED, basic computer skills, and a preference for prior medical office experience. You will work in Baldwin, MI as a full-time, non-exempt employee with a full benefits package.

Qualifications

• Greet patients and visitors as the first point of contact.
• Answers telephone, screens calls, and takes complete messages.
• Knowledge of HIPAA and privacy practices.
• Familiarity with medical terminology is preferred.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Answer phones, screen calls and relay messages accurately.
• Schedule, coordinate and reschedule patient appointments.

Skills

Customer service

Communication

Phone etiquette

Education

High School diploma or GED

Tools

Computer experience

Job description

We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.

Description

• Greets patients and visitors
• Answers telephone, screens calls, takes complete and accurate messages
• Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
• Knowledgeable of HIPAA

Qualifications

• High School diploma or GED
• Computer experience
• One-year work experience, preferably in a medical office setting
• Knowledge of medical terminology preferred
• Experience preferred

Location

Baldwin, MI

Exempt/Non-Exempt

Non-Exempt

Benefits

Full benefits package

Employment Type

Full Time

EEO Statement

Family Health Care is an Equal Opportunity Employer.