MEDICAL OFFICE ASSISTANT/GASTROENTEROLOGY - M-TH (8-5) & F (8-3)

The Toledo Clinic, Inc.; Toledo (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

The Toledo Clinic's Gastroenterology Department, located at 4235 Secor Rd in Toledo, OH, is seeking a full-time Medical Office Assistant to provide front office clerical support and assist with rooming patients as needed.

Hours are Monday-Thursday (8:00-5:00) and Friday (8:00-3:00). A strong background in a medical office is preferred, with excellent communication, multitasking, and organizational abilities to support staff and patients.

Qualifications

• HS diploma or GED required.
• Preferred: clerical experience in a medical office.
• Excellent communication, phone, and organizational skills required.
• Strong time management and professionalism.

Responsibilities

• Answering phones courteously and professionally.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions and relaying messages.
• Escorting patients to exam rooms.
• Collecting co-pays and preparing charge tickets.
• Preparing and cleaning exam rooms and filing patient charts.

Skills

Communication skills

Phone etiquette

Organizational skills

Timeliness

Education

HS diploma or GED

Job description

MEDICAL OFFICE ASSISTANT/GASTROENTEROLOGY - M-TH (8-5) & F (8-3)

Full Time Hourly 30-40 Main Campus, Toledo, OH, US

The Toledo Clinic's Gastroenterology Department, located at 4235 Secor Rd in Toledo, is seeking a full-time Medical Office Assistant to provide front office clerical support and, when needed, assist with rooming patients. The hours are Monday-Thursday (8:00-5:00) and Friday (8:00-3:00). Previous experience in a medical office is strongly preferred.

General Summary

Performs various clerical duties to support the operation of the office. Works under the supervision of the Office Manager.

• Consistently arrives at work on time and adheres to regular work schedule.
• Answering phones - courteously and professionally.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.
• Escorting patients to exam room
• Adheres to all Clinic policies and procedures.

Other Essential Duties May Include but Are Not Limited To

• Collecting co-pays.
• Preparing and/or submitting charge tickets.
• Preparing and cleaning exam rooms.
• Sorting and filing patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Excellent communication, phone, and organizational skills required.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• Adheres to all Clinic policies and procedures.

Education:

• HS diploma or GED required.

Preferred:

• Previous clerical experience in a medical office.