Medical Office Assistant — Family & Internal Medicine

Johns Hopkins Medicine; Odenton (MD); Presencial; USD 26.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Free parking

Retirement Savings Plan with employer

Paid Time off & Holidays

Tuition assistance for employees and/或

Refer a friend bonus

Health & Wellness programs

Descripción de la vacante

Johns Hopkins Community Physicians (JHCP) is seeking a Medical Office Assistant for Family Medicine and Internal Medicine in Odenton, MD. The role supports scheduling, billing, referrals, and patient communication in a busy care setting.

You will handle check-ins, copays, and messages while coordinating with providers and the EPIC system to ensure smooth patient flow. Onsite training in Baltimore is required for 1–2 weeks.

Formación

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Must be able to train onsite in Baltimore, MD for 1-2 weeks from 8am-5pm.

Responsabilidades

• Provide excellent customer service to patients in Internal Medicine at Johns Hopkins Community Physicians.
• Receive incoming and make outbound calls to schedule appointments, process refills, and take messages for providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Work in the EPIC queue and in-basket.
• Verify insurance and collect demographics.

Conocimientos

Customer service

Scheduling

Phone etiquette

EPIC experience

Educación

High School Diploma or GED

Herramientas

EPIC

Descripción del empleo

Johns Hopkins Community Physicians (JHCP) is seeking a Medical Office Assistant for Family Medicine and Internal Medicine in Odenton, MD. The role supports scheduling, billing, referrals, and patient communication in a busy care setting.

You will handle check-ins, copays, and messages while coordinating with providers and the EPIC system to ensure smooth patient flow. Onsite training in Baltimore is required for 1–2 weeks.