Medical Office Specialist: Patient Care & Scheduling

Johns Hopkins Medicine; Washington, Baltimore (District of Columbia, MD); On-site; USD 25,000 - 43,000; Full time

Benefits offered by this job

Great schedule! Full-time

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Savings Plan

Paid Time off & Paid holidays

Tuition assistance

Refer a friend program

Health & Wellness programs

Job summary

Johns Hopkins Community Physicians in Baltimore, MD is seeking a Medical Office Assistant to provide excellent patient service. You will schedule appointments, process referrals and medication refills, check in/out patients, collect copays, and verify insurance.

The ideal candidate has a High School Diploma or GED and 2+ years in healthcare or customer service. EPIC experience is helpful. This is a full-time role with a standard daytime schedule and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 2+ years of healthcare or customer service experience preferred.
• EPIC experience is helpful.

Responsibilities

• Provide excellent customer service to patients.
• Receive incoming and make outbound calls to schedule appointments, process refills, referrals, and take messages.
• Check patients in and out, collect copays, and respond to messages.
• Verify insurance and collect demographics.

Skills

Customer service

Phone calls

Education

High School Diploma

Tools

EPIC

Job description

Johns Hopkins Community Physicians in Baltimore, MD is seeking a Medical Office Assistant to provide excellent patient service. You will schedule appointments, process referrals and medication refills, check in/out patients, collect copays, and verify insurance.

The ideal candidate has a High School Diploma or GED and 2+ years in healthcare or customer service. EPIC experience is helpful. This is a full-time role with a standard daytime schedule and comprehensive benefits.