Medical Office Assistant - Behavioral Healthcare

Pyramid Healthcare; York (York County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Paid Time Off

Job summary

Pyramid Healthcare's Medical Office Assistant supports nursing and clinical operations, handles medical records, client documentation, communication, and facility coordination with professionalism and confidentiality.

This full-time role in York, PA offers a stable schedule, compensation around $16 per hour, and benefits for eligible employees. It is ideal for organized, detail-oriented candidates with strong communication skills.

Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional communication with clinical and administrative teams.

Responsibilities

• Organize, maintain, and update medical records and client charts with accuracy and confidentiality.
• Answer phones, file, copy, scan, fax, mail, and manage documents.
• Prepare and maintain client admission packets and assist with intake-related documentation.
• Support nursing and clinical teams with documentation and administrative coordination.
• Maintain census updates, intake/discharge logs, and facility paperwork.

Skills

Organizational skills

Attention to detail

Multitasking

Professional communication

Team collaboration

Education

High school diploma or equivalent

Post-secondary education or technical training

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Medical Office Assistant - Behavioral Healthcare

Location: York, PA 17406

Schedule: Full-Time

Compensation: Approximately $16.00 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized leader in behavioral healthcare, providing compassionate, evidence-based treatment for individuals with substance use and co-occurring disorders. Our York, PA residential treatment center provides a safe, supportive environment where adults receive comprehensive care focused on recovery and long-term wellness.

Why Join Pyramid Healthcare?

• Full-Time opportunity with a consistent schedule
• Competitive pay of approximately $16.00 per hour
• Work in a mission-driven behavioral healthcare environment
• Opportunity to make a meaningful impact supporting individuals in recovery
• Collaborative team culture with opportunities for professional growth
• Benefits available for eligible employees

Position Summary

The Medical Office Assistant provides administrative support to nursing and clinical operations while ensuring efficient day-to-day office functions. This position assists with medical records, client documentation, communication, and facility coordination while maintaining a high level of professionalism, organization, and confidentiality.

Essential Duties & Responsibilities

• Organize, maintain, and update medical records and client charts with accuracy and confidentiality.
• Perform administrative duties including answering phones, filing, copying, scanning, faxing, mailing, and document management.
• Prepare and maintain client admission packets and assist with intake-related documentation.
• Support nursing and clinical teams with documentation needs and administrative coordination.
• Maintain accurate records including census updates, intake/discharge logs, and required facility paperwork.
• Assist with communication between internal departments and external referral sources as needed.
• Attend meetings, document meeting minutes, and assist with maintaining office procedures and resources.
• Monitor office supplies, maintain equipment, and coordinate service needs when necessary.
• Support a clean, organized, and professional office environment.
• Assist with client transportation and supervision when needed, ensuring proper documentation is completed.
• Maintain strict confidentiality of all client, employee, and organizational information.
• Complete all required company and regulatory training.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Valid driver's license.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional communication skills and ability to work effectively with clinical and administrative teams.

Preferred

• Previous experience in a medical office, administrative assistant, unit secretary, or healthcare support role.
• Experience working in a behavioral healthcare, residential treatment, or healthcare environment.
• Post-secondary education or technical/business school training.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.