Medical Office Assistant

musc; United States; On-site; USD 31,000 - 46,000; Full time

Job summary

The Medical Assistant at MUSC Community Physicians provides front desk support and assists physicians with patient care in a busy clinic setting. Key duties include scheduling, patient registration, telephone triage, billing, cash management, and referrals coordination.

This role requires strong customer service, reliable teamwork, and the ability to manage multiple tasks in a fast-paced environment; a high school diploma and relevant certification(s) are welcomed, with formal MA or CNA training

Qualifications

• High school diploma or equivalent; healthcare-related certifications preferred.
• CNA or MA training or coursework completed.
• EMT/Paramedic certification also acceptable.
• Bachelor's degree may be considered for some roles.
• Strong communication and patient service skills required.

Responsibilities

• Greet and assist patients at the front desk.
• Schedule appointments and manage the clinic calendar.
• Answer multiline calls and triage inquiries.
• Register patients and handle billing and cash posting.
• Coordinate referrals and interpreters as needed.
• Maintain accurate medical records and support daily clinic operations.

Skills

Customer service

Telephone skills

Communication

multitasking

Professionalism

Education

High school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor's degree

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005320 MCP - Orangeburg Primary Care-Summers Ave

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

36

Work Shift

Job Description

The Medical Assistant is responsible for assisting the physician with patients by providing patient care according to established standards and practices. They are to deliver medical care services to patients in an efficient and professional manner.

Additional Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience:

• High school diploma or equivalency plus one year of patient care experience in a health care facility
• a Certified Nursing Assistant
• successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training
• EMT or Paramedic certification
• a Bachelor's degree.

Required Licensure, Certifications, Registrations:

N/A

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees