Medical Office Assistant - (MCP)

SupportFinity™; Charleston (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

Employer Sponsored Retirement Plan

Paid time off and extended sick leave

Paid Parental Leave

Tuition Reimbursement

Flexible schedule options

Competitive pay

Annual merit increase

Wellbeing resources

Tuition reimbursement

Employee perks and discounts

Employee referral program

Flexible schedule options

Certification incentive program

Job summary

A healthcare provider in Charleston, Maine, is seeking a front desk administrator who will be responsible for scheduling appointments, managing client registrations, and providing excellent customer service. The ideal candidate should have at least one year of patient care experience in a healthcare facility. A high school diploma or equivalent is required. The position offers benefits such as health insurance, retirement plans, and flexible scheduling options.

Qualifications

• One year of patient care experience in a healthcare facility.
• Completion of a Nursing Assistant or Medical Assistant course is acceptable.
• Ability to handle administrative tasks at the clinic.
• Bachelor’s degree may substitute for clinical experience.

Responsibilities

• Provide administrative coverage at the front desk, scheduling appointments.
• Answer multiline telephones and take payments from clients.
• Complete client registration and documentation.
• Coordinate interpreters for clients and retrieve billing charges.
• Participate in daily clinic preparation, check in/out, cash management, and referral management.
• Deliver strong customer service and manage messages and referrals.

Skills

Front desk operations

Customer service

Scheduling

Telephone handling

Cash handling

Registration & documentation

Interpreters coordination

Billing inquiries

Education

High school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant course

Bachelor’s degree

EMT or Paramedic certification

Job description

Overview

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Responsibilities

• Provide administrative coverage at the front desk of the Clinic, including monitoring the clinic appointment line and scheduling appointments for clients from outside medical, hospital, or correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration and documentation. Schedule interpreters for clients. Retrieve billing charges. Coordinate and participate in a variety of duties associated with daily clinic preparation, patient identification, check in/out, charge posting, cash management, and patient appointment scheduling. Provide customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

• N/A

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Additional Job Description

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

• Ability to perform job functions while standing and sitting.
• Ability to perform job functions while walking and climbing stairs.
• Ability to work from elevated areas and in confined/cramped spaces.
• Ability to perform job functions from kneeling positions, bending and twisting at the waist, squatting, and repetitive motions with hands/wrists/elbows and shoulders.
• Ability to lift and carry up to 50 lbs unassisted and to lift/lower objects from/to floor up to 36 inches unassisted.
• Ability to reach overhead and perform gross motor activities with fingers and hands; maintain 20/40 vision corrected; see objects at close and distance; distinguish colors; maintain hearing acuity.
• Ability to work rotating shifts and overtime as required; capable of working in a latex-safe environment; maintain tactile sensory functions.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit the official USCIS website.