Medical Office Assistant

Medical University of South Carolina; Florence (SC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Parental leave

Disability insurance

Tuition reimbursement

Employee discounts

Flexible schedule options

Job summary

MUSC Community Physicians at the Florence Plastic and Reconstruction site is seeking a detail-oriented front desk administrator to support daily clinic operations. You will manage scheduling, patient registration, telephone triage, and billing activities in a busy, hospital-affiliated practice.

Responsibilities include patient check-in/out, records management, cash handling, and coordinating interpreters and referrals.

Qualifications

• High school diploma or equivalent with 1 year of patient care experience in health care facility, or CNA, or completion of Nursing Assistant or Medical Assistant course, or EMT/Paramedic certification, or Bachelor’s degree.

Responsibilities

• Schedule appointments and manage patient registrations.
• Answer multiline telephone lines and handle inquiries.
• Perform telephone triage and coordinate referrals.
• Maintain medical records, billing, and collections processes.
• Post charges, manage cash, and schedule interpreters as needed.
• Coordinate daily clinic preparation and patient check-in/out processes.
• Support ancillary scheduling, message distribution, and communications.
• Provide customer service and ensure smooth front desk operations.

Skills

Customer service

Scheduling

Telephone etiquette

Medical office operations

Education

High school diploma

CNA

Nursing Assistant course

EMT

Bachelor’s degree

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005989 MCP - Florence Plastic and Reconstruction

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

Location: Florence Plastic and Reconstruction

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT orParamedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

N/A

Additional Job Description

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, http://www.uscis.gov/e-verify/employees.