Medical Office Assistant

Ime Resources Llc; Town of Amherst (NY); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

Paid time off

401k

Job summary

First Choice in Amherst, NY is seeking a Medical Office Assistant to join a busy, collaborative team. You will support front desk operations, prepare exam rooms, and assist with patient flow throughout the clinic while maintaining patient privacy and high quality service.

The role involves some clinical support duties but does not include hands-on medical procedures. A high school diploma or equivalent is required, with at least six months in a medical office preferred.

Qualifications

• Friendly, professional, patient-focused attitude.
• Strong organizational and multitasking skills.
• Ability to thrive in a fast-paced clinic environment.
• Comfortable using technology and navigating computer systems.

Responsibilities

• Welcome patients and direct them to the appropriate examination room.
• Review charts and verify patient information for the physician.
• Obtain and record basic vital signs as needed.
• Prepare examination rooms and ensure cleanliness and readiness.
• Serve as a chaperone during examinations when requested by the physician.
• Assist with patient check-in and front desk responsibilities.
• Maintain efficient patient flow to keep appointments on schedule.
• Protect patient privacy and confidentiality of medical records.
• Perform administrative duties (filing, typing, emailing, document review).
• Support inventory and efficient use of clinic resources and supplies.
• Participate in required training and educational programs.
• Complete additional duties as assigned.

Skills

Patient-focused

Organizational skills

Multitasking

Tech-savvy

Team-oriented

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

First Choice is seeking a Medical Office Assistant to join our busy and collaborative team in Amherst, NY. This role is ideal for someone who enjoys working with people, thrives in a fast-paced healthcare environment, and takes pride in keeping operations running smoothly.As a Medical Office Assistant, you'll play a key role in creating a positive experience for patients by supporting front desk operations, preparing exam rooms, and assisting with patient flow throughout the clinic. While this position involves some clinical support duties, it does not include hands-on medical assisting or direct patient care procedures.Location:165 Lawrence Bell Drive, Suite 112Amherst, NY 14221Schedule:Monday through Friday, typically 8:00am-4:30pm EST. Start and end times may vary depending on physician schedules. Candidates must have the flexibility to remain until the final patient appointment is completed, which may occasionally extend to 5:00pm or 6:00pm.What We're Looking For:Friendly, professional, and patient-focused attitudeStrong organizational and multitasking skillsAbility to thrive in a fast-paced clinic environmentComfortable using technology and navigating computer systemsReliable, adaptable, and team-orientedKey Responsibilities:Welcome patients and direct them to the appropriate examination roomReview charts and verify patient information is available for the examining physicianObtain and record basic vital signs as neededPrepare examination rooms and ensure they remain clean, stocked, and ready for useServe as a chaperone during examinations when requested by the physicianAssist with patient check-in and other front desk responsibilitiesHelp maintain an efficient patient flow to keep appointments on scheduleProtect patient privacy and maintain confidentiality of medical recordsReport facility or equipment concerns to managementPerform administrative duties, including filing, typing, emailing, and document reviewSupport inventory and efficient use of clinic resources and suppliesParticipate in required training and educational programsComplete additional duties as assignedHigh school diploma or equivalent required.A minimum of six months on the job experience in a medical office or related field preferred.Must have adequate knowledge of medical terminology, anatomy and physiology, medications and laboratory values.Must possess knowledge of general computer, fax, copier, scanner, and telephone.Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.Ability to follow instructions and respond to managements’ directions accurately.Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.Must be able to maintain confidentiality.Must be able to demonstrate and promote a positive team -oriented environment.Must be able to stay focused and concentrate under normal or heavy distractions.Must be able to work well under pressure and or stressful conditions.Must possess the ability to manage change, delays, or unexpected events appropriately.Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.First Choice Evaluations provides examinations and reviews for workers’ compensation, no-fault auto, and liability/bodily injury claims.First Choice offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.