Medical Office Assistant

One GI®; Jackson (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Excellent PTO for work-life balance

401(k) with employer match

Education reimbursement opportunities

Internal growth opportunities

Competitive health and supplemental, F

Refer a friend bonus

Job summary

Skyline Gastroenterology in Jackson, TN is seeking a Medical Office Assistant to greet patients, verify demographics in the EMR, and coordinate front-desk activities.

You should have prior front office experience and knowledge of medical terminology; a High School Diploma is required, and BLS certification is required or obtainable within 90 days.

This role offers a team-focused culture with opportunities for growth and a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred (bonus).
• Prior experience in a front office capacity preferred.
• BLS certification required or eligible to obtain within 90 days of hire.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Answer phone as needed and route inquiries.
• Verify and/or enter patient demographics in the EMR.
• Check for necessary referrals and update patient charts.
• Ensure forms are completed, signed, and filed.
• Schedule office visits, procedures, and tests as requested.
• Collect co-pays, deductibles, and balances at visit.
• Confirm all upcoming visits and procedures for the next day.
• Maintain and update patient records; keep front desk organized.

Skills

Front office experience

Medical terminology knowledge

BLS certification

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Ready to grow your skills and love where you work? Looking for a place where you can build your career and be part of a team that actually feels like a team!

At Skyline Gastroenterology we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience – from our patients to our colleagues.

If you are interested in joining our culture, we’re looking for a Medical Office Assistant working in our Jackson, TN clinic! Must have previous experience working in a front office setting and knowledge of medical terminology is a BONUS.

A Little About Us

Skyline Gastroenterology is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.

We are powered by One GI®, a true collaboration of the very best clinical and business minds – which enables us to focus on what’s truly important – our patients.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aid in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties

• Monday through Friday 8:00 AM - 4:30 PM
• Greet patients and visitors, assessing their needs and direct them appropriately.
• Answer phone as needed.
• Verify and/or enter all patient demographic information in the EMR.
• Check for necessary referrals.
• Have appropriate forms completed, signed, and assemble patient charts.
• Schedule patients for office visits, procedures, and other x-rays and tests as requested.
• Collect co-pays, deductibles, and balances at time of visit.
• Confirm all patient office visits and procedures for next business day.
• Manage and update patient records.
• Maintain the front desk and reception areas.

The Must Haves

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Prior experience working in a front office capacity preferred.
• BLS certification required - but eligible to obtain within 90 day of hire.

If you're ready to bring your energy, organization skills, and smile to a place that values you—we’d love to have you on the team.

Let’s do great work together—and have some fun while we’re at it!