Medical Office Administrator - Patient Care & Billing

UNC Health Care; Cary (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

UNC Health is seeking a dedicated Medical Administrative Assistant for the Carolina Foot and Ankle group in Cary, NC. This on-site role handles patient check-in/check-out, insurance verification, coding, and billing inquiries, while supporting scheduling and clerical duties.

The position emphasizes compliance with HIPAA and OSHA, strong computer skills, and excellent customer service. Prior medical office experience is preferred, with a standard 40-hour workweek and competitive hourly pay.

Qualifications

• High school diploma or GED required.
• Completion of an accredited medical administrative assisting program preferred.
• Experience in a medical office preferred.
• Strong customer service and computer skills.
• Ability to read and interpret basic procedures and instructions.

Responsibilities

• Maintain compliance with organizational policies and procedures.
• Maintain compliance with revenue cycle and financial audit guidelines.
• Demonstrate effective computer skills, file, answer phones professionally, and provide accurate information.
• Accurately perform patient check-in and check-out procedures, verify insurance, code visits, balance receipts, and respond to billing questions.
• Schedule patient appointments, enter demographic and clinical information, and coordinate with other parties.
• Order and maintain clinical and office supplies and equipment.
• Ensure safety and regulatory guidelines are followed (HIPAA, OSHA, infection control) and participate in improvement activities.
• Demonstrate strong customer service when interacting with patients, families, and visitors, and maintain good teamwork.

Skills

Customer service

Computer skills

Phone handling

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health is seeking a dedicated Medical Administrative Assistant for the Carolina Foot and Ankle group in Cary, NC. This on-site role handles patient check-in/check-out, insurance verification, coding, and billing inquiries, while supporting scheduling and clerical duties.

The position emphasizes compliance with HIPAA and OSHA, strong computer skills, and excellent customer service. Prior medical office experience is preferred, with a standard 40-hour workweek and competitive hourly pay.