Medical Office Administrator - Credentialing & Operations

City of Lincoln; Albia (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account

Flex Spending Accounts

Job summary

Monroe County Hospital & Clinics is seeking a credentialing specialist to manage in-house credentialing, enroll providers with payors, and support governance processes. The role emphasizes accuracy, confidentiality, and cross-functional collaboration.

You will work with the CEO and senior team, support quality initiatives, and handle clerical duties, meetings, and reporting while maintaining compliance and patient confidentiality.

Qualifications

• High School Diploma or equivalent is required.
• Mandatory Reporter certification or within 90 days of hire.
• Current Iowa Notary Public or appointment within 90 days of hire.
• Strong attention to detail, organizational skills, and prioritization.
• Ability to work in teams and communicate clearly.
• Proficiency with MS Office Excel, Word, and Outlook.
• Proficient English for patient communications.

Responsibilities

• Serves as in-house medical staff credentialing specialist. Coordinates with CVO to process applications and reappointments.
• Performs payer enrollment for Medicare, Medicaid, Wellmark and other payors for hospital reimbursement.
• Acts as Medical Staff Liaison by coordinating meetings and taking minutes.
• Acts as Board Liaison by distributing meeting information and maintaining board records.
• Develops agendas, takes minutes, and distributes information for department leadership meetings.
• Prepares and distributes monthly patient experience reports.
• Assists with updating contract and policy/procedure software.
• Supports Director of Quality with data collection and Performance Excellence projects.
• Provides support to CEO and Senior Team as needed.
• Maintains confidentiality and professional relationships.

Skills

Attention to detail

Teamwork

Communication skills

Microsoft Office

Education

High School Diploma or equivalent

Office Assistant or AA degree beneficial

Tools

Microsoft Office Suite

Job description

Monroe County Hospital & Clinics is seeking a credentialing specialist to manage in-house credentialing, enroll providers with payors, and support governance processes. The role emphasizes accuracy, confidentiality, and cross-functional collaboration.

You will work with the CEO and senior team, support quality initiatives, and handle clerical duties, meetings, and reporting while maintaining compliance and patient confidentiality.