Medical Office Administrative Assistant

priviahealth; Fort Worth (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Privia Health is seeking a Medical Office Administrative Assistant to provide essential administrative support for a smooth-running medical office and a positive patient experience. You will answer multi-line phones, schedule and confirm appointments, greet and register patients, verify insurance, collect co-pays, prepare charts, handle mail and billing inquiries, and maintain HIPAA compliance.

Requirements include HS diploma or GED; 1–2 years admin experience (medical office preferred); MS

Qualifications

• High School Diploma or GED required; Associate's degree or medical administrative assistant certification preferred.
• Minimum of 1-2 years of experience in an administrative support role, preferably in a medical office setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with electronic health records (EHR) systems is highly desirable.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional customer service and interpersonal skills.
• Ability to maintain patient confidentiality (HIPAA compliance).
• A positive and professional demeanor.

Responsibilities

• Answer multi-line phone systems, direct calls, and take detailed messages.
• Schedule and confirm patient appointments, manage the appointment calendar, and handle rescheduling requests.
• Greet and register patients, verify insurance information, and collect co-pays or payments.
• Prepare patient charts, scan and file medical records, and ensure accuracy and confidentiality of patient data.
• Process incoming and outgoing mail, faxes, and other correspondence.
• Maintain office supplies inventory and place orders as needed.
• Assist with billing inquiries and insurance claims processing.
• Maintain cleanliness and organization of the reception area and waiting room.
• Communicate effectively with patients, physicians, and other healthcare professionals.
• Perform other administrative duties as assigned by the office manager or medical staff.

Skills

Verbal and written communication

Organizational skills

Multitasking

Customer service

HIPAA compliance

Education

High School Diploma or GED

Associate's degree

Medical administrative assistant certification

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Job Summary

The Medical Office Administrative Assistant provides essential administrative and clerical support to ensure the efficient operation of the medical office. This role is crucial for maintaining smooth patient flow, accurate record-keeping, and a positive patient experience.

Job Responsibilities

• Answer multi-line phone systems, direct calls, and take detailed messages.
• Schedule and confirm patient appointments, manage the appointment calendar, and handle rescheduling requests.
• Greet and register patients, verify insurance information, and collect co-pays or payments.
• Prepare patient charts, scan and file medical records, and ensure accuracy and confidentiality of patient data.
• Process incoming and outgoing mail, faxes, and other correspondence.
• Maintain office supplies inventory and place orders as needed.
• Assist with billing inquiries and insurance claims processing.
• Maintain cleanliness and organization of the reception area and waiting room.
• Communicate effectively with patients, physicians, and other healthcare professionals.
• Perform other administrative duties as assigned by the office manager or medical staff.

Job Qualifications

• High School Diploma or GED required; Associate's degree or medical administrative assistant certification preferred.
• Minimum of 1-2 years of experience in an administrative support role, preferably in a medical office setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with electronic health records (EHR) systems is highly desirable.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional customer service and interpersonal skills.
• Ability to maintain patient confidentiality (HIPAA compliance).
• A positive and professional demeanor.

Hours per week - 36-40 hours

Work Schedule - Monday thru Thursday 8-5 Friday 8 to noon

Salary: $17-20 (depending upon experience)