Medical Intake Specialist (Spanish Fluency Required)

A Stealth-mode AI Healthcare Startup (based in San Mateo, CA); San Mateo (CA); On-site; USD 20,664 - 41,328; Full time

Job summary

A Stealth-mode AI Healthcare Startup in San Mateo, CA is hiring for a non-clinical, remote healthcare role focused on gathering and organizing patient medical histories. You will conduct outbound calls, ensuring accuracy and completeness in documentation, while following established protocols. Fluency in Spanish is required, and the position includes structured onboarding and training. This opportunity is ideal for those interested in healthcare careers, such as pre-med or public health students.

Qualifications

• Enjoy focused, detail-oriented work and take pride in precision.
• Comfort engaging in thoughtful conversations with patients.
• Thrive in structured environments and follow processes consistently.

Responsibilities

• Conduct outbound calls with patients to gather medical histories.
• Document information accurately using structured templates.
• Review medical records for completeness and clarity.

Skills

Detail-oriented work

Fluency in Spanish

Active listening

Organizing medical information

Job description

About the Role

This is a non‑clinical, remote healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations. You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.

What You Will Do

• Conduct outbound calls with patients (in English and Spanish) to gather detailed medical and injury histories
• Listen actively and document information with a high level of accuracy using structured templates and internal systems
• Review medical records for completeness, clarity, and internal consistency
• Organize and standardize medical information to meet quality and documentation standards
• Ensure patient histories are thorough, consistent, and easy for physicians to interpret
• Review your work carefully to maintain a high standard of accuracy
• Follow established workflows and documentation protocols
• Partner with the operations team to continuously improve processes and quality

You might be a good fit if you

• Enjoy focused, detail‑oriented work and take pride in precision
• Are comfortable engaging in thoughtful, sometimes extended conversations with patients
• Can remain calm, empathetic, and professional during sensitive or challenging discussions
• Are dependable and able to manage your time independently
• Thrive in structured environments and follow processes consistently
• Are interested in gaining exposure to healthcare—especially if you are pre‑med, studying public health, nursing, or exploring a career in healthcare

Nice To Have But Not Required

• Previous experience in medical scribing or healthcare administrative roles
• A strong interest in healthcare, medicine, or operations
• Comfort learning and working with new software and tools

Role Details

• Clear responsibilities, expectations, and performance metrics
• Remote schedule
• Fluency in Spanish is required
• Structured onboarding and training provided
• One week of in‑person onboarding required at our San Mateo location
• Hourly and salary positions available