Medical Instrument Field Service Tech

B. BRAUN MEDICAL (US) INC; Rochester (CA); Remote; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Job summary

B. Braun Medical, Inc. in Rochester, NY seeks a Field Service Technician to repair and maintain surgical instruments at customer sites.

You will perform on-site inspections, testing, maintenance, and repairs, building strong customer relationships while supporting sales in the territory. The role requires a high school diploma or equivalent, experience with repairing delicate metal instruments, and strong communication and basic computing skills.

Qualifications

• High school diploma or equivalent.
• Experience repairing, machining, or handling delicate metal instruments.
• Strong communication and customer service skills.
• Basic computer skills.
• Ability to travel to customer locations.
• Flexibility to work overtime when needed.

Responsibilities

• Repair and maintain surgical instruments with guidance from senior technicians.
• Perform on-site inspections, testing, maintenance, and repairs.
• Troubleshoot instrument issues and determine solutions.
• Complete repairs accurately and on time.
• Build strong relationships with customers and provide excellent service.
• Work with Sales teams to support business growth in the territory.
• Understand customer needs and provide recommendations when appropriate.
• Complete daily work orders and service documentation.
• Maintain customer reports and records.
• Collaborate with service, technical, and sales teams.
• Follow ISO, FDA, quality, and safety requirements.

Skills

Customer service

Mechanical repair

Machining

Travel ability

Basic computing

Education

High school diploma or equivalent

Technical/associate degree

Job description

B. Braun Medical, Inc. in Rochester, NY seeks a Field Service Technician to repair and maintain surgical instruments at customer sites.

You will perform on-site inspections, testing, maintenance, and repairs, building strong customer relationships while supporting sales in the territory. The role requires a high school diploma or equivalent, experience with repairing delicate metal instruments, and strong communication and basic computing skills.