Medical Imaging Scheduler - Patient Care Scheduling Pro

Allina Health; Minneapolis (MN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Disability

Tuition Reimbursement

Student Loan Support

Job summary

Allina Health in Minnesota invites you to join our Customer Experience Center where you will provide complex scheduling support for procedural and imaging services, assisting patients and clinical staff. The role supports radiology scheduling, requires Epic experience, and offers full-time hours, benefits, and potential weekend shifts.

Two positions available at Coon Rapids and Minneapolis locations. Strong customer service and communication skills are essential; on-the-job training includes

Qualifications

• Must be 18 years of age with education and/or experience to meet required functional competencies as listed on the job description.
• 2+ years of customer service experience

Responsibilities

• Provides scheduling support for procedural and orders-based services.
• Obtains prior authorization for high-tech imaging procedures by utilizing web-based portals and phone contacts.
• Coordinates all post-discharge outpatient services ordered by health care team.
• Performs patient chart research and documentation evaluating and enters orders based on protocols.

Skills

Customer service

Communication

Education

High school diploma or GED

Associate's degree

Tools

Epic scheduling

Job description

Allina Health in Minnesota invites you to join our Customer Experience Center where you will provide complex scheduling support for procedural and imaging services, assisting patients and clinical staff. The role supports radiology scheduling, requires Epic experience, and offers full-time hours, benefits, and potential weekend shifts.

Two positions available at Coon Rapids and Minneapolis locations. Strong customer service and communication skills are essential; on-the-job training includes