Medical Imaging Parts Support Specialist

Block Imaging; Holt (MI); On-site; USD 40,000 - 54,000; Full time

Job summary

Block Imaging is seeking a Parts Sales support role focused on exceptional customer service and accurate order fulfillment. You will identify needs, provide timely solutions, and build lasting relationships with customers in the medical imaging parts space.

The role emphasizes collaboration with team members, problem-solving, and maintaining high accuracy in fast-paced environments. A bachelor’s degree or equivalent is preferred, with 1–3 years of related experience.

Qualifications

• 1–3 years of experience in a customer service, order processing, or sales support role, preferably in a technical, logistics, or parts-related industry.
• Experience working with customers in a fast-paced environment, managing requests, and resolving issues with a strong focus on accuracy and timeliness.

Responsibilities

• Handle customer communication, follow-up, and sales transactions for medical imaging parts.
• Receive and manage incoming parts requests, locating parts from inventory or suppliers.
• Create parts quotes and negotiate pricing with suppliers.
• Build customer relationships through proactive follow-up and problem-solving.
• Collaborate professionally with the team and support additional duties as needed.
• Other duties as assigned.

Skills

Customer service

Sales support

Order processing

Technical parts knowledge

Education

Bachelor’s Degree or equivalent

Job description

Block Imaging is seeking a Parts Sales support role focused on exceptional customer service and accurate order fulfillment. You will identify needs, provide timely solutions, and build lasting relationships with customers in the medical imaging parts space.

The role emphasizes collaboration with team members, problem-solving, and maintaining high accuracy in fast-paced environments. A bachelor’s degree or equivalent is preferred, with 1–3 years of related experience.