Medical Front Office Specialist (3256)

US Heart & Vascular; Fort Worth (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday Schedule

CME allowance

Job summary

US Heart & Vascular is seeking a Medical Front Office Specialist to join Fort Worth Heart in Fort Worth, TX. This role will greet patients, handle check-in, intake forms, scheduling, and basic billing tasks.

You will verify demographics, collect payments, and post data into the system, while also assisting patients with forms and questions. High school diploma required; bilingual is a plus, and healthcare experience is helpful but not required.

Qualifications

• High school diploma or GED is required.
• 2 years of customer service experience.
• Working knowledge of eCW system preferred.

Responsibilities

• Greet patients in a polite, prompt, and helpful manner.
• Verify and update patient demographics and insurance at every visit.
• Collect co-payments and past due balances at the time of service.
• Post payments and key billing information into the computer system.
• Assist patients in completing forms and address questions or concerns.
• Schedule appointments and triage calls to physicians or nurses as needed.
• Maintain a neat and organized front office and lobby area.

Skills

Customer service experience

Front desk coordination

Education

High School diploma or GED

Tools

eCW system

Job description

Job DetailsJob Location: FWH - Mistletoe Main - Fort Worth, TX 76104Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: Up to 10%Job Shift: DayJob Category: Other PositionsUS Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Fort Worth Heart in Fort Worth, TX.

Responsibilities

• Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions.
• Verifies and updates patient demographics, insurance, at every visit.
• Collect co-payment and past due balances at the time of service.
• Post all payments, and key billing information into the computer system; research as needed.
• Assists patients in completing all necessary forms, answers patient questions and concerns.
• Responsible for managing petty cash, bank deposits, and posting daily batches.
• Verify appointment referrals and pre-certs prior to patient arrival.
• Answer incoming calls, referring calls to physicians or triage nurses as needed. Schedule appointments.
• Distribute the incoming mail to the appropriate person or designated area to be processed.
• Maintain neat and organized front office and lobby areas.
• Performs other responsibilities, duties, or tasks as assigned by the Manager/Administrator.

Requirements

• High School diploma or equivalent
• Bilingual Preferred but not required
• Some healthcare experience preferred but not required
• 2 years of customer service experience
• Working knowledge of eCW system preferred

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday Schedule
• CME allowance

About Fort Worth, TX:

Fort Worth, Texas, offers a perfect blend of big-city amenities and small-town charm, making it an attractive place to live. With a lower cost of living compared to other major Texas cities, a thriving job market, and no state income tax, it's a great spot for professionals and families alike. The city boasts a rich cultural scene, from the historic Stockyards to world-class museums and entertainment districts. Plus, Fort Worth’s warm climate, outdoor recreation, and friendly community make it an inviting place to call home.