Medical Front Office Specialist

US Heart & Vascular; Plano (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart and Vascular is hiring a Medical Front Office Specialist to join HeartPlace in Plano, TX. The role involves front desk tasks, patient data entry, and coordinating appointments.

The position requires 1 year of medical front desk and customer service experience, plus 6 months of EMR and prior authorization experience. EMR systems ECW or Athena are preferred, with duties moving between locations as needed.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required.
• ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic.
• Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.

Skills

Medical front desk

Customer service

EMR experience

Prior authorization

Tools

ECW EMR

Athena EMR

Job description

US Heart and Vascular is in need of a full-time Medical Front Office Specialist to join our team at HeartPlace in Plano, TX.Responsibilities:Registers all new patients at time of check-in and enters data in computer system.Ensures all established patients have updated and accurate demographic information.Requests co-pays, patient balances and coinsurance from patients at time of arrival.Provide support for all in-coming calls to the clinic.Communicates the arrival of patients to the clinical area.Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.Prepares charts/paperwork for next day’s patients.Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.Supports the scheduling process of the clinic.Performs all other duties as required.Required to move between locations as needed.Requirements:1 year of medical front desk and customer service experience is required6 months of EMR experience is required. ECW or Athena preferred.6 months of obtaining prior authorization experience is requiredWhy Choose Us?Comprehensive benefits packageMonday-Friday scheduleCME allowanceAbout Dallas/Fort Worth, TX:Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.