Medical Front Office - Patient Service Specialist

Select Medical; South Portland (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Patient Service Specialist, where your role is vital in creating exceptional experiences for patients from the moment they enter the facility. In this part-time position, you will manage patient interactions, schedule appointments, and handle insurance verifications. Your contributions will directly enhance patient care and satisfaction. If you are passionate about helping others and thrive in a dynamic environment, this role offers a unique opportunity to make a meaningful impact in the healthcare field.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Customer Service

Communication

Scheduling

Insurance Verification

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: South Porltand, ME

Type of Employment: Parttime

Schedule: Weekdays - 2 Nights/ Week until 7 pm

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in South Porltand, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.