Medical Front Office - Patient Service Specialist

Select Medical; Poland (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Service Specialist to enhance the patient experience at their outpatient physical therapy center. This role is pivotal in managing patient interactions, from greeting and registering patients to scheduling appointments and handling insurance verifications. With a focus on exceptional service, you'll play a crucial role in ensuring patients feel welcomed and informed throughout their visit. If you have a passion for helping others and thrive in a dynamic environment, this part-time position offers a rewarding opportunity to make a difference in patients' lives.

Qualifications

• High School Diploma or GED is required for this position.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule patient appointments and manage co-pays and insurance.

Skills

Customer Service

Communication Skills

Scheduling

Insurance Verification

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Poland, ME

Type of Employment: Parttime

Schedule: Fridays - 7:30am to 4:15pm

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Poland, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.