Medical Front Office - Patient Service Specialist

Saco Bay Orthopaedic & Sports Physical Therapy; Poland (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Patient Service Specialist at a leading outpatient physical therapy center. In this part-time role, you will be the first point of contact for patients, ensuring a welcoming atmosphere and assisting with administrative tasks. Your responsibilities will include greeting patients, scheduling appointments, and managing communications with various stakeholders. This is a fantastic opportunity to make a difference in patients' experiences while working in a supportive environment. If you are organized, have excellent communication skills, and enjoy helping others, this position is perfect for you.

Qualifications

• High School Diploma or GED required for this role.
• Strong communication and administrative skills are essential.

Responsibilities

• Greet and register patients, ensuring a smooth experience.
• Schedule appointments and manage patient interactions.

Skills

Patient Interaction

Administrative Skills

Communication Skills

Scheduling

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at Saco Bay Orthopaedic & Sports Physical Therapy.

Job Details

Position: Patient Service Specialist

Location: Poland, ME

Type of Employment: Part-time

Schedule: Fridays - 7:30am to 4:15pm

Compensation: Starting at $18/hour (pending experience)

Overview

As a patient service specialist, you'll be the first point of contact for patients entering our outpatient physical therapy center in Poland. Your role involves managing both patient interactions and administrative tasks, ensuring an exceptional experience for every patient.

Responsibilities

• Greet and register patients, provide information about their visit and next appointment
• Schedule patient appointments in person and via phone
• Communicate regularly with attorney offices, insurance companies, translation services, and internal teams
• Collect co-pays, manage payer approvals, and conduct insurance verifications and authorizations

Qualifications

• High School Diploma or GED required

Additional Information

We are committed to diversity and equal opportunity employment. Qualified applicants will be considered without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, or other protected characteristics.