Medical Front Office - Patient Service Specialist

SSM Health; Seneca (PA); On-site; Part time

Job summary

A leading healthcare provider in Seneca is seeking a Medical Front Office - Patient Service Specialist. This role focuses on enhancing patient experiences at the front desk and involves managing appointments, patient communications, and insurance processes. Ideal candidates will have strong communication skills and a background in healthcare or therapy. This is a per diem position with variable hours, offering a starting pay of $15.25/hr based on experience.

Qualifications

• Previous therapy experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Manage payer approvals and conduct insurance verifications.

Skills

Communication

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Seneca, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary), Up to 3 evenings until 6pm

Compensation:Starting at $15.25/hr pending experience

When patients enter our outpatient physical therapy center in Seneca, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Previous Therapy Experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.