Medical Front Office - Patient Service Specialist

Select Medical; Rogers (MN); On-site; USD 24,000 - 28,000; Part time

Job summary

Select Medical in Rogers, MN is seeking a Patient Service Specialist for a part-time daytime shift at our outpatient physical therapy center. You will greet and register patients, manage scheduling, and support the front desk to ensure a welcoming, efficient patient experience.

Requirements include a High School Diploma or GED and at least one year of front desk experience; insurance verification experience is a plus.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about visits.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance companies, translation services, and clinic leadership.
• Collect co-pays, obtain payer approvals, and perform insurance verifications.

Skills

Front desk experience

Insurance verification experience

Education

High School Diploma or GED

Job description

Overview

Patient Service Speicalist

Rogers, MN

Location: 21395 John Milless Drive, Suite 600, Rogers, MN 55305

Position Type: Part Time

Schedule: Friday, 7:30am-3:30pm

• Additional Hours may be available at other surrounding clinics

Compensation: $17.50 - $20.00/hour - based on experience

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required

Preferred Qualifications:

• 1 Year of Front Desk Experience
• Insurance Verification Experience

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans