Medical Front Office - Patient Service Specialist

Select Specialty Hospital - NW Detroit; Poland (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

Un hôpital spécialisé recherche un Patient Service Specialist à temps partiel pour son centre de thérapie physique à Poland, ME. Ce poste crucial consiste à gérer les interactions des patients avec le centre, en s'assurant qu'ils aient une expérience exceptionnelle dès leur arrivée. Les candidats doivent avoir au minimum un diplôme de High School/GED et de solides compétences en communication et en organisation.

Qualifications

• Diplôme de High School ou équivalent requis.
• Compétences en communication et en gestion des patients souhaitées.
• Capacité à travailler efficacement en équipe.

Responsibilities

• Accueillir et enregistrer les patients.
• Planifier les rendez-vous des patients en personne et par téléphone.
• Collecter les co-paiements des patients et gérer les autorisations d'assurance.

Skills

Communication

Organisation

Gestion des patients

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Poland, ME

Type of Employment: Parttime

Schedule: Fridays - 7:30am to 4:15pm

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Poland, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans