Medical Front Office - Patient Service Specialist

Kessler Institute for Rehabilitation - Welkind...; Poland (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

The Kessler Institute for Rehabilitation is seeking a Patient Service Specialist in Poland, ME. In this part-time role, you will ensure a positive patient experience at the front desk by managing registrations, scheduling appointments, and handling insurance communications. The ideal candidate will possess a High School Diploma or GED and contribute to patient care excellence.

Qualifications

• High School Diploma/GED required.

Responsibilities

• Greet and register patients, provide information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays, manage payer approvals, conduct insurance verifications.

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Poland, ME

Type of Employment: Parttime

Schedule: Fridays - 7:30am to 4:15pm

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Poland, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans