Medical Front Office - Patient Service Specialist

Select Medical; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Medical Front Office - Patient Service Specialist, where you'll play a crucial role in enhancing the patient experience. In this dynamic position, you'll be the first point of contact for patients, managing both their needs and the business side of the center. Your responsibilities will include greeting patients, scheduling appointments, and handling insurance verifications. This role offers the chance to make a meaningful impact in a supportive environment, ensuring every patient feels welcomed and informed. If you're passionate about patient care and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Bilingual (Spanish)

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Aramingo (Philadelphia), PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary), 2 evenings until 7pm

Compensation: Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Philadelphia, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Bilingual (Spanish)

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.