Medical Front Office - Patient Service Specialist

Select Medical; North Grafton (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Patient Service Specialist to enhance patient experiences in their outpatient physical therapy center. In this engaging role, you will greet and register patients, manage appointment scheduling, and communicate effectively with various stakeholders. Your contributions will significantly impact patient care from the moment they enter the center. If you have front desk experience and a passion for healthcare, this opportunity could be the perfect fit for you. Join a team that values diversity and strives to provide exceptional service to every patient.

Qualifications

• Requires a High School Diploma/GED and 1 year of front desk and scheduling experience.
• Preferred qualifications include insurance verification and health care experience.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage communications with various parties.
• Collect co-pays and conduct insurance verifications.

Skills

Front Desk Experience

Scheduling Experience

Insurance Verification

Health Care Experience

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: North Grafton,MA

Type of Employment: Partime (Potential to become Fulltime)

Schedule: Tuesday/Thursday (9am to 6:30pm) & Friday (8am to 2pm)

Compensation: Starting at $17/hour (Pending experience)

When patients enter our outpatient physical therapy center in North Grafton,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

• 1 Year of Front Desk Experience

• 1 Year of Scheduling Experience

Preferred Qualifications:

• Insurance Verification Experience
• Health Care Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.