Medical Front Office - Patient Service Specialist

SSM Health; Denver (NC); On-site; Full time

Job summary

Join a leading healthcare provider as a Patient Service Specialist where you will play a crucial role in ensuring patients have a smooth experience from registration to scheduling. With benefits such as comprehensive health plans and generous PTO, you will be supported in maintaining both your health and work-life balance.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k)

Qualifications

• Minimum of 1 year of Medical Office Experience required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Greet and register patients, provide information.
• Schedule appointments in person and by phone.
• Manage co-pays and insurance verifications.

Skills

Communication

Customer Service

Scheduling

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Schedule: Monday - Friday (3 early and 2 late days)

Compensation: Starting at 16/hour (pending experience)

When patients enter our outpatient physical therapy center in Denver, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

About the company

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