Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Ann Arbor; Charlotte (NC); On-site; Part time

Job summary

A leading healthcare facility is seeking a Patient Service Specialist in Charlotte, NC, to enhance patient interactions and manage scheduling and insurance processes. This part-time position requires front desk and medical office experience, offering a competitive starting wage. Join us in providing exceptional patient care and contribute to their overall experience.

Qualifications

• High School Diploma/GED is required.
• 1 Year of Front Desk Experience is needed.
• 1 Year of Medical Office Experience is needed.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Skills

Front Desk Experience

Medical Office Experience

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Charlotte, NC

Type of Employment: Part Time

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (Pending experience)

When patients enter our outpatient physical therapy center in Charlotte, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans