Medical Front Office - Patient Service Specialist - KORT

Select Medical; Owensboro (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Patient Service Specialist to enhance patient experiences at their Owensboro center. In this full-time role, you will be the first point of contact for patients, ensuring they feel welcomed and informed. Your responsibilities will include greeting patients, scheduling appointments, and managing communications with various stakeholders, including insurance companies. This position offers a dynamic work environment where your contributions directly impact patient care and satisfaction. If you have a passion for helping others and strong organizational skills, this opportunity is perfect for you.

Qualifications

• Strong customer service skills to enhance patient experience.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule appointments and manage patient communications.
• Handle insurance authorizations and co-pays efficiently.

Skills

Customer Service

Communication Skills

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Owensboro, KY

Type of Employment: Fulltime

Schedule: Weekdays - Varies (8:30am to 5:30pm)

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Owensboro,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.