Medical Front Office - Patient Service Specialist

Select Medical; Conshohocken (Montgomery County); On-site; USD 25,000 - 26,000; Full time

Job summary

Select Medical in Conshohocken, PA seeks a Patient Service Specialist for our outpatient physical therapy center. Per Diem, Monday–Friday with two evenings per week; compensation $18.00–$19.00 per hour, depending on experience.

You’ll handle front desk duties and support both patient and business operations to create a smooth visit. Key tasks include greeting and registering patients, scheduling visits, coordinating with legal, insurance, and translation partners, and collecting co-pays while

Qualifications

• High School Diploma or GED is required.
• Preferred: 1 year front desk experience.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance companies and translation services, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Administrative tasks

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:Conshohocken, PA

Type of Employment:Per Diem

Schedule:Monday - Friday (hours vary) (2 evenings per week)

Compensation:$18.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Conshohocken, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans