Medical Front Office Coordinator: Patient Scheduling & Records

IRONWOOD PHYSICIANS,P.C.; Gilbert (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Ironwood Cancer & Research Centers in Gilbert, AZ is seeking a Front Office Professional for the Women’s Center. You will greet patients, manage check-in, schedule appointments, verify demographics and insurance, and maintain accurate records with a patient-first approach.

This Monday–Friday role requires multitasking, solid communication skills, and proficiency in Microsoft Office. Previous medical office experience and HIPAA familiarity are preferred; we offer a team-oriented environment and

Qualifications

• Must multitask in a fast-paced environment.
• Knowledge of insurance procedures and policies.
• Medical terminology and ability to recognize patient reports.
• Professional, team-oriented, and positive attitude.
• Proficiency in Microsoft Office, Word, Excel and Internet.
• Ability to use computer and office equipment.
• Excellent verbal and written communication skills.
• Maintains and understands phone and transcription systems.

Responsibilities

• Greets patients entering the center in a friendly and courteous manner.
• Collects payments and informs the Benefits Coordinator about issues.
• Posts patient payments into all required systems.
• Updates demographics, HIPAA, and insurance information attached to charts.
• Sends testing procedures to outside facilities.
• Checks patients out and schedules return appointments.
• Maintains daily master reconciliation and calendar management.
• Answers phones and routes calls appropriately.
• Registers new patients and collects relevant demographic data.

Skills

Patient scheduling

Multitasking

Verbal communication

Written communication

Microsoft Office

Education

1-2 years medical office experience

Job description

Ironwood Cancer & Research Centers in Gilbert, AZ is seeking a Front Office Professional for the Women’s Center. You will greet patients, manage check-in, schedule appointments, verify demographics and insurance, and maintain accurate records with a patient-first approach.

This Monday–Friday role requires multitasking, solid communication skills, and proficiency in Microsoft Office. Previous medical office experience and HIPAA familiarity are preferred; we offer a team-oriented environment and