Medical Front Office Assistant Orthopedics

Ascension; Round Rock (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b) retirement

Pro-rated PTO and holidays

Tuition reimbursement and professional

Employee Assistance Program

Parental leave and family benefits

Transportation savings and more

Job summary

Ascension is seeking an administrative assistant in Round Rock, TX, to provide front-desk and clerical support in a medical setting. You will greet patients, verify demographics, and schedule appointments, ensuring accurate data entry and smooth office operations.

The role involves verifying insurance authorizations, processing charges, collecting co-pays, and reconciling daily reports, with an emphasis on accuracy and patient service.

Qualifications

• High School diploma or equivalent or 1 year of applicable experience required.
• Professional licensure/certification may be used in lieu of education or experience.

Responsibilities

• Greet patients and visitors, check in/out, verify demographics and collect documentation.
• Verify insurance authorizations and precertification; handle medical record release requests and appointment scheduling.

Skills

Customer service

Administrative support

Data entry

Education

High School diploma or equivalent

1 year of applicable experience

Tools

Electronic health records

Job description

Your future role at a glance

Location: Round Rock, TX
Facility: Park Valley Ortho
Department/Specialty: Orthopedics
Schedule: Monday- Friday 8AM- 5PM

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.