Medical Front Office Assistant

Ascension; Cedar Park (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off & holidays

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension in Cedar Park, Texas, seeks an administrative/clerical associate to support patients and customers in a medical setting. You will greet and check in patients, verify demographics, and handle documentation and appointments.

You will also manage insurance authorizations, enter charges, collect co-pays, and support daily financial reconciliation. This role provides general office support within a healthcare environment, contributing to smooth patient flow and accurate record-keeping.

Qualifications

• High School diploma equivalency or 1 year of job-specific experience required.
• Professional licensure/certification can substitute education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks them in/out, and collects required documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification and schedules appointments.
• Enters, reviews and submits charges for patient services; collects co-payments and reconciles daily deposits.

Skills

Clerical skills

Customer service

Administrative support

Education

High School diploma or equivalent

Job description

Your future role at a glance

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

How you’ll make an impact in this role

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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