Medical Front Office

ExecuSource, Inc.; Austin (TX); On-site; USD 20,000 - 28,000; Full time

Job summary

ExecuSource, Inc. is seeking a Front Office Coordinator in Austin, TX. You will be the first point of contact for patients, handling check-in/out, scheduling, and front desk operations.

This direct-hire role requires early morning availability, Monday–Friday, 7:30 AM–4:30 PM, with compensation starting at $17.50/hour based on experience. Prior medical office exposure is preferred.

Qualifications

• High school diploma or equivalent required.
• 1–2 years medical office experience preferred.
• Knowledge of medical terminology, insurance plans, referrals and authorizations.
• HIPAA confidentiality and patient data handling.
• EMR/EHR experience; eClinicalWorks preferred.
• Athena and/or Phreesia knowledge a plus.
• Strong organizational, communication, and customer service skills.
• Reliable and consistent attendance; early morning shifts.

Responsibilities

• Patient reception and registration at check-in/out.
• Verify demographics and insurance; update records as needed.
• Collect copayments, deductibles, and balances.
• Obtain required forms and signatures.
• Schedule, reschedule, and confirm appointments.
• Answer calls and respond to patient inquiries.
• Manage patient messaging in the EMR system.
• Verify insurance eligibility and benefits; assist with authorizations.
• Protect HIPAA and handle records with care.

Skills

Organizational skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

eClinicalWorks

Athena

Phreesia

EMR/EHR systems

Job description

Front Office Coordinator

Location: Austin, TX | Employment Type: Direct Hire | Schedule: Monday-Friday, 7:30 AM-4:30 PM | Compensation: Starting at $17.50/hr, based on experience

About the Opportunity

ExecuSource is partnering with an established sports medicine and orthopedic practice in Austin, TX to hire a Front Office Coordinator on a direct hire basis. You will be the first point of contact for patients and visitors, keeping the front office running efficiently and giving patients a great experience from check-in through check-out. This role requires consistent availability for early morning shifts, Monday through Friday, 7:30 AM to 4:30 PM. The day centers on patient check-in/out, scheduling, and office opening procedures.

Key Responsibilities

Patient Reception and Registration

• Greet patients and visitors courteously and professionally


• Check patients in and out of appointments


• Verify demographic and insurance information and update records as needed


• Collect copayments, deductibles, and outstanding balances


• Obtain required patient forms and signatures

Scheduling and Communication

• Schedule, reschedule, and confirm appointments


• Answer and direct incoming calls


• Respond to patient inquiries and provide accurate information


• Manage patient messaging through the EMR system

Insurance and Administrative Support

• Verify insurance eligibility and benefits


• Assist with prior authorizations and related documentation


• Protect patient confidentiality in accordance with HIPAA


• Scan, file, and manage patient records and correspondence


• Perform other administrative duties as assigned

Qualifications

• High school diploma or equivalent required


• 1-2 years of medical office experience preferred


• Working knowledge of medical terminology, insurance plans, referrals, and authorizations


• Experience with EMR/EHR systems; eClinicalWorks preferred


• Athena and/or Phreesia knowledge a plus


• Strong organizational, communication, and customer service skills


• Reliable and consistent attendance, with the ability to work early morning shifts


• Ability to multitask in a fast-paced environment

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