Medical Front Desk Specialist - Scheduling & Patient Support

COLON & RECTAL SURGEONS; Bloomfield (CT); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

Colon & Rectal Surgeons of Greater Hartford (CRSGH) seeks a friendly, organized front desk candidate for our Bloomfield, CT practice. Primary duties include answering phones, scheduling patients, and front-desk tasks with occasional medical assistant coverage.

You will coordinate referrals, verify insurance, collect co-pays, and maintain patient records in EPIC while supporting operations at both Bloomfield and occasionally South Windsor locations.

Qualifications

• Strong communication and interpersonal skills with a patient-centered approach.
• Ability to multitask and stay organized in a fast-paced clinical environment.
• Comfortable working in a busy telephone and scheduling environment.
• Flexible and willing to assist with different responsibilities based on the needs of the practice.

Responsibilities

• Greet and check in patients in a professional and compassionate manner.
• Schedule, confirm, and manage patient appointments.
• Answer and appropriately route incoming phone calls.
• Manage scan/fax folders, route messages to providers and staff as needed.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records in EPIC.
• Coordinate referrals, authorizations, and communication with other healthcare providers.
• Ensure the front desk and waiting area remain organized and welcoming.
• Provide occasional medical assistant coverage during staff vacations, sick days, or other unexpected absences.
• Provide occasional coverage at our South Windsor office when needed.

Skills

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

EPIC

Job description

Colon & Rectal Surgeons of Greater Hartford (CRSGH) seeks a friendly, organized front desk candidate for our Bloomfield, CT practice. Primary duties include answering phones, scheduling patients, and front-desk tasks with occasional medical assistant coverage.

You will coordinate referrals, verify insurance, collect co-pays, and maintain patient records in EPIC while supporting operations at both Bloomfield and occasionally South Windsor locations.